Returns & Exchanges

Good Morning Universe is proud in making products from the highest quality materials with attention to detail. If you are not completely satisfied with your purchase, we will gladly accept returns & exchanges on eligible merchandise, within 30 days of receipt. To return, start your return in your account. For an exchange, email us first so we can process it quickly.

Conditions
For our 30-day return and exchange service, please note:

  • We will gladly accept returns & exchanges within 30 days of receipt.
  • Please return merchandise unworn, with tags intact and in its original packaging.
  • If you return a whole order, please include all items, including promotional items.
  • Our free exchange can be used once per item.

If items come back damaged, worn or altered beyond what is needed to try them on, we may deduct the loss in value from your refund.

How can I exchange or return a product?

Return: sign in to your account, open the order and choose Request return. Exchange: email info@goodmorninguniverse.nl.

There are 2 ways to return a product:

1) Ship with a prepaid label - We send a prepaid label when we approve your return.

Exchange
If you would like an exchange, please include a note specifying the size, color or style of your choice when exchanging. We offer a 1-time Free Exchange.

Store Credit
If you would like to return your order for store credit in our webstore, we offer a 1-time Free Exchange for Store Credit.

Refund
When you request a prepaid return label from Good Morning Universe, and request a refund, please note the following:

- If you return your whole order, we also refund the standard shipping charge you paid.

- A €5 return shipping charge for the provided prepaid return label will be deducted from your refund total.

2) Ship with any carrier - You supply your own return label and are responsible for the cost of shipping. You can ship your package to the address below with a carrier of your choice. Please include your RMA number, order number or original packing slip.

Good Morning Universe B.V.
Molenmakershoek 64 E
7328 JK Apeldoorn, Netherlands

We recommend shipping your returned items with a tracking service, so you can show that you sent them.

When you ship an order back to us with your own postage, you will receive a full refund for the items being returned. If you return your whole order, we also refund the standard shipping charge you paid. We do not reimburse postage fees for returns.

Good Morning Universe will only accept returns and exchange requests for merchandise purchased from our website.

For international returns, duties, taxes, and tariff charges (if applicable) are nonrefundable.

Exchanges and refunds are processed within 2-5 business days of receiving the order.
If you have any questions, please contact us via e-mail: info@goodmorninguniverse.nl

Your legal right of withdrawal
You can withdraw from your purchase within 14 days without giving any reason. The details are in our withdrawal notice. You can also withdraw online here: Withdraw from contract here. The points above describe our extra 30-day return and exchange service. They do not limit your legal rights.